This is a local San Francisco news story about a couple having trouble with their LTC policy and collecting benefits. The story is far too brief to discuss all the issues, but three things stick out:
- How was the initial policy chosen? Was the financial strength of the carrier considered?
- Was an in-force policy review conducted to understand the policy benefits?
- Was the advisor/agent who sold the policy avaialble to assist with problems?
What other questions come to mind after viewing this news story? Comment below.
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