This investigative report by CBS discusses claim problems with Bankers Life and Casualty and unfortunately lumps in other carriers with a broad brush. Our organization, LTCI Partners, has never distributed Banker's Life policies so we have not seen this issues. We have also not seen these types of issues from other companies. Have you had problems? Comment below:
This same thing is happening to my mother and I now. She has paid her premium for years has over $70.000.00 in a one year paying policy and they will not pay. I have gotten the run around since June, 2011. Social Services at the skilled nursing facility filled out the paperwork, they called the adminstrator and questioned her, she felt they would pay and when we didn't hear from and I finally got a hold of a person they said she was denied. I We are now in the appeal process. It is like pushing a chain up hill!!! It is emotionally draining and it never ends. A copy of my letter of appeal and a letter from her dr's office will be sent to them and also to the insurance commission here in Pennsylvania. So SAD!!
My mother wanted to give up this fight but I have just BEGUN!!
Posted by: A Facebook User | January 09, 2012 at 04:47 PM
Facebook user - sorry to hear about your experience! Did you get any assistance from the insurance agent who sold you the Bankers Life plan?
Posted by: Tom Riekse Jr. | January 10, 2012 at 10:08 AM